FAQ

How can I change my shipping address?

By default, the last used shipping address will be saved into to your Showstoppers' Closet account. When you are checking out your order, the default shipping address will be displayed, and you have the option to amend it if you need to. You can also call or email us at info@showstopperscloset.com. 

How do I activate my account?

Your account will be become active immediately after creating an account.

 

Is there a checkout limit?

There is no Check out limit.

How can I track my orders & payment?

After logging into your account, the status of your checkout history can be found under Order History. You can also contact Showstoppers Closet through email to track your order and payment.

 

How do I cancel my orders before I make a payment?

After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order.

Note: We cannot give refunds after two weeks of products delivery and after products are used.

How long will it take for my order to arrive after I make payment?

Members should expect to receive their orders within five (5) to ten (10) working days upon payment verification depending on the volume of orders received.

How do you ship my orders?

All your orders are sent via Canada Post.

 

How do I make payments using Paypal? How does it work?

Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to Showstopperscloset.com system for your order.

What are the payment methods available?

PayPal, Credit Card, Debit Card and Mastercard.

 

Can I pay using Paypal without a Paypal account?

Yes! It is commonly misunderstood that a Paypal account is needed to make payments through Paypal. The truth is you DO NOT need one, although we recommend you sign up to enjoy the added ease of use.

Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.

 

 

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