Return Policy

Eligible items may be returned for Store Credit only. Products must be returned within 21 days of the ship date received. Showstoppers' Closet will not accept any returns after  21 days.

Returned items must be unworn and unwashed with all Showstoppers' Closet product tags attached. Damaged items must be reported within 2 days of receipt. If not reported, we will not return credit or exchange products.

If you believe you have received an incorrect product, please contact us within 24 hours of receiving your package.  i.

Merchandise purchased online can be returned via mail to our address, only. No in-person drop offs will be accepted. We recommend shipping packages back with a tracking number, lost packages without proof of receipt will not be given return credit.  

Exchanges

Some of the brands on my site exchange order do not. their reason is reasoning is that, there is no guarantee they will have the product you want on time. However Showstoppers' Closet will issue you a store credit once we've received your return.

Please note: Shipping fees are non-refundable. Return shipping costs are the customer's responsibility. Please email or call Showstoppers' Closet withing 48 hours if there are any issues with your order. All complains after 48 hours will not attend to or taken as a first priority.

Final Sale

Final sale items are non-refundable.

Damaged Items

Please contact Showstoppers' Closet within 2 days of receiving damage items. Customer will not get a refund if failed to report damage products on time.

Once we receive your package, we will inform you and make arrangement of refund.

Please note that we can only reimburse you a maximum of $10.00 CAD if you include a copy of the receipt in your shipment.

Please feel free to ask questions regarding our return policy through email @ info@showstopperscloset.com 

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